Delete your PubLocal account
You can delete your account yourself, on the site or in the Android app. Here is how, and what is erased.
How to do it
- On the site: sign in, open My account, then choose “Delete my account” at the bottom of the page.
- In the app: open the Account tab, then tap “Delete my account”.
- Can’t sign in anymore? Write to confidentialite@publocal.ca from your account’s email address.
What is erased, and when
As soon as you ask, your listings, your profile and your business profile are hidden. After 30 days, we permanently erase your account, your email address, your profile, your listings and their photos, your conversations and messages, the categories you follow and the devices registered for notifications. During those 30 days, you can cancel by signing in again.
What we keep
If you paid for a plan or a featured listing, the invoices and payment records are kept by our payment provider (Stripe) as long as the law requires. A paid subscription in progress must be cancelled before the deletion.